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This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
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Return Policy
We want you to be completely satisfied with your purchase. Please review our return policy below.
Return Window
You have 30 days from the date of delivery to return your item. Returns must be initiated within this timeframe to be eligible for a refund or exchange.
Item Condition
Items must be returned in their original condition:
Unworn and unwashed
With all original tags attached
In original packaging when applicable
Free from damage, stains, or odors
How to Return
Follow these simple steps to return your item:
Contact us to initiate your return
Package your item securely in original packaging
Include your order number and reason for return
Ship using the provided return label
Refunds & Processing
Once we receive and inspect your return:
Refunds are processed within 5-7 business days
Original payment method will be credited
Shipping costs are non-refundable
Return shipping costs are the customer's responsibility
Non-Returnable Items
The following items cannot be returned:
Personalized or custom-made items
Intimate apparel and swimwear
Items marked as final sale
Gift cards and digital products
Questions About Returns?
Our customer service team is here to help!
Email: lunarashop81@gmail.com
Hours: Monday - Friday, 9 AM - 6 PM EST
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